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Pondok Aren, South Tangerang, Banten 15223 – Indonesia
Frequently Asked Question!
We use natural raw materials, such as quality coconut shells, which are free from harmful chemicals. Our production process ensures environmentally friendly products that perform very well for various purposes.
Yes, our products are 100% eco-friendly and do not use any chemical additives in the production process. Our charcoal briquettes meet international standards for safety and sustainability.
You can see our product specifications by clicking on the product menu at the top of the website.
We have a production capacity of up to 40 tons per month. Delivery time depends on the order quantity and destination country, but on average we need 2-3 weeks for production and delivery after order is confirmed.
Yes, we have several certifications. If needed, we can also provide additional documents to meet the regulations of the destination country.
Our products are packed in plastic bags, carton boxes or vacuum packaging, depending on customer requests. For international shipping, we ensure airtight and strong packaging to prevent damage during transportation. We usually use sea shipping with standard 20ft or 40ft containers.